Your information, and how we use it.
Last updated 13 October 2026.
Who we are
Nche makes monitoring devices and health-screening tools for poultry farms. We are based in Nigeria. If you have a question about this notice or your information, email us at [YOUR EMAIL].
What we collect
- When you join a waitlist or contact us: your name, email address or phone number, country, and anything else you choose to add, such as your organisation, your veterinary licence number or a message.
- To protect our forms from spam: a scrambled (hashed) version of your internet address, so we can limit repeated sign-ups. We can't turn it back into your address.
- From Nche devices on a farm: readings such as temperature, humidity, ammonia, light, water use and flock sounds, under the agreement we make with that farm.
- From our screening app, when it launches: the sounds, photos and farm details you choose to upload, and the notes you add to them.
How we use it
- To reply to you and to tell you when the service you asked about is ready.
- To understand which countries and kinds of users want Nche, so we know where to start.
- To run the service: alerts, records and screening results.
- To improve our models. Uploads to the screening app and recordings from Nche devices help our health-screening models get better. We ask for your consent before you upload, and we tell you clearly at that point.
Screening results support decisions. They are not a substitute for a veterinarian.
Who we share it with
- We don't sell your personal information.
- We use service providers to host the website and store data (for example Cloudflare). They handle it only on our instructions.
- A farm's data is shared with its bank, insurer or programme only if the farmer agrees in writing, and the farmer can see what is shared.
- We may share information if the law requires it.
Where it is stored
Our providers may store data on servers outside Nigeria. When they do, we use providers and contracts that protect it to the standard Nigerian and international law requires.
How long we keep it
We keep waitlist and contact details until the service you asked about launches and we've contacted you, and for no longer than 24 months, unless you ask us to delete them sooner. We keep farm and app data for as long as you use the service, or as agreed with your farm.
Your rights
You can ask us to show you the information we hold about you, correct it, delete it, or stop using it. You can withdraw your consent at any time. Email [YOUR EMAIL]. If you're not happy with our answer, you can complain to the Nigeria Data Protection Commission, or to the data protection authority where you live.
We follow the Nigeria Data Protection Act 2023 and, for people in the European Union and the United Kingdom, the GDPR.
Changes
If we change this notice, we'll update the date at the top. If a change affects how we use information you've already given us, we'll tell you first.